M3 Not Working on My Broadband

[L7iharsha]

Hi Guys From this morning m3 is stopped working for me im using Excell Media BroadBand My BB Is Not Working From 3 Days working from this morning after that when trying to open m3 im getting oops!Google Chrome Could Not find modmymoto.com and its working only through cached page any help and its working fine with my mobile or in pc if i connect my mobile for net in pc now im on mobile please help me waiting for reply's

Regards!!!
Harsha

[jaims009]

try with an alternate DNS


OpenDNS
208.67.222.222
208.67.220.220

[thetuxracer]

same here. prob with my BSNL BB. only shows the name and the stats.

[tomauswustrow]

same problem in Denmark ... i´ve changed to DynDNS.org and it works again.

[L7iharsha]

So it may be problem with ModMyMoto?

[SuperJoker]

Weird.

We'll look into it and see if the problem is on our side or not.

[L7iharsha]

Ok Thanks SJ Waiting for your reply!!!

[Kyle Matthews]

Hey guys - can I get your IP addresses and traceroutes to ModMyMoto.com?

Thanks!

[Danation]

Quick instructions for Windows:

Open a command prompt and type "tracert www.modmymoto.com"

The easiest way to get your IP is to go to a website that shows you, such as http://www.whatismyip.com/

ipconfig works as well, unless you are behind a device that NATs.

[thetuxracer]

i get a different IP everytime i turn on my BB, but atm its 117.199.49.244.

and my path:

mean-machine:~ $ tracepath www.modmymoto.com
1: mean-machine.local (192.168.1.2) 0.175ms pmtu 1500
1: 192.168.1.1 (192.168.1.1) 1.885ms
1: 192.168.1.1 (192.168.1.1) 1.465ms
2: 192.168.1.1 (192.168.1.1) 1.314ms pmtu 1492
2: 117.199.48.1 (117.199.48.1) 39.149ms
3: 218.248.170.202 (218.248.170.202) 39.659ms
4: 59.163.206.157.static.chennai.vsnl.net.in (59.163.206.157) 91.339ms asymm 11
5: 59.163.16.134.static.vsnl.net.in (59.163.16.134) 304.160ms asymm 11
6: if-11-0-3.mcore3.PDI-PaloAlto.as6453.net (64.86.84.141) 297.752ms asymm 10
7: if-13-0-0-817.core3.SQN-SanJose.as6453.net (66.198.97.13) 286.278ms asymm 11
8: Vlan55.icore1.SQN-SanJose.as6453.net (66.198.97.10) 341.588ms asymm 12
9: ix-2-0.icore1.SQN-SanJose.as6453.net (209.58.116.14) 396.303ms asymm 12
10: ae-23-79.car3.SanJose1.Level3.net (4.68.18.69) 361.123ms asymm 12
11: 4.71.112.50 (4.71.112.50) 438.904ms asymm 12
12: te3-1.bbr1.lax1.bandcon.com (216.151.179.181) 410.992ms asymm 15
13: 209.234.243.202 (209.234.243.202) 339.671ms asymm 14
14: 67-220-192-101.hosted.static.webnx.com (67.220.192.101) 366.808ms asymm 15
15: no reply
16: no reply
17: no reply
18: no reply
19: no reply
20: no reply
21: no reply
22: no reply
23: no reply
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25: no reply
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30: no reply
31: no reply
Too many hops: pmtu 1492
Resume: pmtu 1492

[L7iharsha]

My IP address

202.133.58.250


Tracing route to modmymoto.com [67.220.215.2]
over a maximum of 30 hops:

1 * 3746 ms 3465 ms 10.172.198.9
2 2602 ms 2289 ms 2739 ms 202.133.58.249
3 1741 ms 1898 ms 1839 ms 192.168.212.1
4 10 ms 156 ms 228 ms vijayawada1.excellmedia.net [202.133.63.1]
5 38 ms 17 ms 16 ms AES-Static-049.194.22.125.airtel.in [125.22.194.
49]
6 45 ms 109 ms 239 ms 125.21.167.25
7 272 ms 271 ms 272 ms he.net.coresite.com [206.223.143.122]
8 271 ms 276 ms 271 ms WebNX.gigabitethernet2-17.core1.lax2.he.net [216
.218.196.190]
9 275 ms 275 ms 275 ms 67-220-192-101.hosted.static.webnx.com [67.220.1
92.101]
10 276 ms 275 ms 275 ms web1.modmyi.com [67.220.215.2]

Trace complete

[tomauswustrow]

Tracing route to modmymoto.com [67.220.215.2]
over a maximum of 30 hops:

1 15 ms 15 ms 15 ms lo1.aaanxx3.ip.tele.dk [80.166.138.193]
2 15 ms 16 ms 15 ms ge-2-1-0-50.1000M.aaanqu1.ip.tele.dk [83.88.13.2
30]
3 43 ms 42 ms 45 ms ge5-0-0.ldn2nxg1.uk.ip.tdc.net [83.88.24.73]
4 43 ms 49 ms 53 ms linx.ge1-0.cr01.lhr01.mzima.net [195.66.225.15]

5 125 ms 120 ms 120 ms te1-3.cr01.iad01.us.mzima.net [69.174.120.97]
6 130 ms 127 ms 140 ms te1-3.cr01.atl01.us.mzima.net [69.174.120.53]
7 152 ms 161 ms 160 ms te0-1.cr01.dfw01.us.mzima.net [69.174.120.49]
8 180 ms 179 ms 179 ms te1-1.cr01.phx01.us.mzima.net [69.174.120.37]
9 182 ms 189 ms 187 ms te1-1.cr01.lax02.us.mzima.net [69.174.120.33]
10 182 ms 182 ms 182 ms 67.199.135.234
11 182 ms 183 ms 181 ms 67-220-192-101.hosted.static.webnx.com [67.220.1
92.101]
12 182 ms 182 ms 182 ms web1.modmyi.com [67.220.215.2]

Trace complete.

[Kyle Matthews]

L7iharsha and tomauswustrow - both your traceroutes show you connecting fine. Are you able to load ModMyi.com (same server)? Are you still unable to load M3? What is the exact error message you see in, say, Firefox?

[tomauswustrow]

now the problem is gone ... there was a problem the last 2 weeks but i´ve changed my isp and now it works.

[thetuxracer]

yeah, its solved at my end too. but happens on and off.