Problem unlocking Z9 from AT&T and Motorola

[una grande libre]

So as it turns out ATT had sent me a wrong number, but I kept emailing them back and they finally sent me a correct code.

If your phone is hard locked, call ATT and tell them that the code they gave you didn't work. If it is still under warranty then you can probably exchange it for a new one.

[MUNEEB_AKHTAR_RAZA]

Thnaks for your answer....But i m in Pakistan and its a gift!.....SO dont having warrenty card here.....So any other solution....Do u think my phone is haning on at t logo due to hard lock or any other reason........And any solution to break hard lock...

[bzcellular]

I have another solution. I received the 16 digit unlock code but never got the phone to ask for the code (phone works fine with at&t or cingular sim but gets stuck on at&t logo screen with a different sim like t-mobile). I waited for hours, restarted several times but it never asked. I then flashed the firmware to another at&t version but had the same problem. I finally flashed the phone to movistar firmware I found on the forums and was able to successfully unlock it using the 16 digit code. I tried to reflash the at&t firmware but have been unable to do so. But the phone is now working very fine with the movistar firmware.
*Just make sure to backup all information from the phone before flashing.

[kn100]

Could someone with the phone tell me if it has Macro mode or not?

Nope

[software_solutions]

I have another solution. I received the 16 digit unlock code but never got the phone to ask for the code (phone works fine with at&t or cingular sim but gets stuck on at&t logo screen with a different sim like t-mobile). I waited for hours, restarted several times but it never asked. I then flashed the firmware to another at&t version but had the same problem. I finally flashed the phone to movistar firmware I found on the forums and was able to successfully unlock it using the 16 digit code. I tried to reflash the at&t firmware but have been unable to do so. But the phone is now working very fine with the movistar firmware.
*Just make sure to backup all information from the phone before flashing.

can you share your flash file with me i've same problem with Z9 locked to AT&T i've the code but it hangs on LOGO of AT&T


Take Care
ENJOY

[Vampredator]

The MoviStar firmware can be found in the downloads section, or by clicking below.

MoviStar Firmware Download

[imported_tysonx]

Solution to fix that problem if z9 stuck at logo screen after incorect attempt use radio comm tool in tab select gsm 3 then use the drop down menu to check lock status the use check if valid enter unlock code phone sucessfully unlocked

[Russoeternal]

have you tried flashing your phone ?